When you order prescription drugs, our registration process asks you to provide us with a limited amount of personal and health-related information. This information is necessary to process your prescription order. We understand that you may not wish to share medical information with others and for that reason, we have implemented secure privacy policies.

How We Use Your Information
We will not intentionally release your particular prescription information other than to you, our contracted fulfillment parties (if any), your authorized representative, or your prescriber or other authorized medical professional.

We may share non-medical information and summary or aggregate statistical information and data with our content providers, suppliers, vendors and other third parties. Your medical information will not be intentionally provided to third parties unless: we have received your permission; we believe in good faith that we are legally obligated to do so; or such release is necessary to protect our rights or property. In compliance with the Methamphetamine Control Act of 1996, Illinois Health Alliance will provide the Drug Enforcement Administration with the name and address of each individual who purchases products on IllinoisHealthAlliance.com which contain the ingredients ephedrine or pseudophedrine. We will disclose medical and other information which may relate to you as and if required by law.

Security (Secure Socket Layer)
We are committed to securing your personal information. We use technology that is designed for use with secure Web servers. Prescription drug information resides in a database behind a firewall where it cannot be accessed without proper authorization. Secure Sockets Layer ("SSL") technology encrypts your personal information as well as your prescription health history as it is transmitted over the Internet. You maintain the security of your medical information by keeping your user name, password, and other personal-identifying information confidential. In addition, our customer service representatives will never ask you or call you to request your password.

Cookies
Along with many other Web sites, we may use a feature on your Internet browser commonly called a "cookie" in order to provide you with better service. "Cookies" are small files that your browser places on your computer's hard drive. They enable us to know whether you are a returning customer and if you found IllinoisHealthAlliance.com via another site or advertisement. The cookies help us personalize your shopping experience and save you from re-entering information each time you visit us. Cookies do not enable us to determine the identity of any visitor to our web site. We cannot identify you unless you specifically tell us who you are. Most Internet browsers permit you to erase or block cookies. Refer to your browser instructions or help screens to assist you in this process.

Your Consent
By visiting our web site and using the services and features that we have made available, you consent to our collection and use of information in the manner we have described for you in the How We Use Your Information paragraph of this help section. You also consent to the terms and conditions that we have posted on our web site.

Links to Other Sites
We may provide links to other sites that we believe offer our customers useful services. Since these other sites are not under the control of Illinois Health Alliance, we cannot and do not make any representation or guarantee regarding the linked sites or their content. Providing these links does not constitute an endorsement by us, and we cannot be responsible for the privacy policies or security procedures of the linked sites. Therefore, you may want to review a linked site's privacy and security policies before entering any information.

Credit Card Fraud
Under the Fair Credit Billing Act, you cannot be held liable for more than $50.00 of fraudulent charges. If your credit card provider requires payment of any of this $50.00 amount as a result of a purchase made at our web site's secure server, we will reimburse you up to that $50.00 limit.